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Featured project

MetaContent Designer2017

Ads duplication

Reducing error states to increase revenue

Ads duplication is one of the biggest revenue drivers for Meta. Advertisers needed the ability to duplicate ads while changing the campaign objective — but the backend complexity meant the original approach would trigger up to 60 error states. I was brought in to write error messages. I pushed for something better.

Key outcomes

  • 2.2% revenue increase
  • 2.6% increase in new ads creation
  • 1.7% increase in new advertisers
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