Content Designer

Megan
Feltes

I make products better by embedding human-centered principles into AI systems, establishing governance frameworks, and aligning teams to operationalize responsible design at scale. Previously at Meta and Square (Block).

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Expertise
AI model trainingData governanceProduct contentVoice & toneDesign systemsContent standardsChange managementAgile developmentInformation architecture
How I work

My best work happens when I follow these principles

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Look for the unlikely connections

Systems reveal themselves when you pay attention to what's not being said.

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Seek out the hard feedback

The best direction can come from unlikely places. Critics become champions when they feel heard.

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Dig deeper for the real story

Getting to know the hopes and fears of the audience unlocks solutions that make real impact.

My work

A sampling of projects I'm proud of

AI

Improving safety, clarity, and quality of AI-generated product experiences with tools that Building for privacy, accessibility, and evaluation.

  • → Accessibility bot
  • → Privacy and integrity linting
See projects →

Product content

Writing and systems that reduce friction, prevent errors, and help people do what they came to do, at scale and across surfaces.

  • → Ads duplication
  • → Meta brand voice
See projects →

Systems design

Frameworks, naming conventions, and governance structures that give teams the consistency to move fast without breaking things.

  • → Icon library
  • → GDPR response
See projects →